SUUStainability
We are committed to building a sustainable future for generations to come. Our approach emphasizes reducing carbon footprint and regularly reporting on ESG activities. Our sustainability strategy focuses on three pillars: Climate Credibility, Social Empowerment, and Logistics of Value.
ESG STRATEGY
The ESG strategy guides our development direction for 2024-2026. Recognizing our impact on society and the environment, we strive to maximize positive outcomes and minimize negative ones.
Our initiatives focus on three core areas: Step Towards Climate Credibility, Step Towards Social Empowerment and Step Towards Logistics of Value.
"Logistics serves as a network of interconnected channels, particularly evident in sustainable development initiatives. Thus, we prioritize emission reduction efforts and seek partners — customers, carriers, shipowners, and airlines — willing to commit to long-term, stable partnerships to advance these objectives. At SUUS, we view ESG not merely as a challenge, but also as an opportunity to innovate new business models. Green logistics options not only diminish carbon footprints, but also cut costs and enhance business efficiency,"
explains Magdalena Lejman, Head of PR & ESG.
Our commitments
Climate Credibility
I. We are committed to reducing greenhouse gas emissions both within our organization and throughout our value chain, aligning with the Science Based Targets initiative (SBTi).
II. We actively promote the advancement of the circular economy by implementing effective waste and resource management practices.
Social Empowerment
I. We are the first choice employer.
II. We prioritize the well-being and support of our transport partners.
III. We empower local communities.
Logistics of Value
I. We take action within our value chain.
II. We cooperate for positive impact.
III. We excel in ESG management.
Climate credibility
We acknowledge the environmental challenges inherent in our industry. Our primary focus lies in decarbonization and implementing circular practices within our warehouses. We continuously set ambitious goals to exceed minimum standards, aiming to lead the industry toward sustainability. Our commitment to credibility drives us to take tangible actions with measurable and transparent outcomes.
Our carbon footprint
As part of our environmental management, we prioritize optimizing cargo space utilization through careful route planning and scheduling vehicle departures. We measure this on our domestic groupage lines, achieving an average trailer fill percentage of 95.3%. For our international groupage lines, the average load is 90%.
We calculate our emissions across three scopes. Recognizing the role of our customers and partners in the supply chain, we place significant emphasis on continuously improving our carbon footprint calculation process. In 2024, our decarbonization goals were audited by the Science Based Targets initiative (SBTi).
The Climate Credibility Pillar focuses on two areas where we have the greatest impact due to the nature of our operations: greenhouse gas emissions and waste generation. We aim to reduce emissions by improving the energy and thermal efficiency of our facilities, utilizing renewable energy, and transforming our fleet. To ensure our partners can trust the goals we've set, we have subjected them to an audit by the Science Based Targets initiative (SBTi).
Solutions used in our facilities
As the largest Polish logistics operator, we have an extensive network of warehouse centers, offices, and customs agencies. Effective property management and continuous improvement of warehouse process efficiency directly translate not only into cost savings but also into reduced emissions from our buildings.
14 out of our 26 warehouses are BREEAM certified, confirming their environmental friendliness and the use of solutions that benefit their users.
Additionally, systems detecting movement in the warehouse and, in some locations, adjusting lighting based on the intensity of sunlight.
Electric vehicle charging stations available at 7 of our locations.
Skylights in the roofs provide ample natural light, reducing the reliance on artificial lighting.
Photovoltaic installations in three of our locations.
Gas heating systems are implemented to maintain optimal temperatures and achieve savings in gas consumption, supplemented by destratifiers in select locations.
Thickened insulation layers in our buildings enhance thermal efficiency, contributing to energy savings.
Strip curtains are installed at entrance gates from ramps to buildings to maintain temperature control and minimize energy loss.
A grid of columns is strategically arranged to maximize space utilization and efficiency within the facility.
Forklifts with lithium-ion batteries introduced on a pilot basis in some locations.
Waste management
We implement selective waste collection across all our facilities. In the fiscal year 2023, we managed a total waste generation of 546,23 tons.
Circular Economy
We are proactively seeking innovative solutions to enhance our and our clients' participation in the circular economy. An example of our initiatives includes the return of large-sized cardboard boxes for one of our clients.
In the fiscal year 202397 %of waste we sent to recycling (530,27 t)
SOCIAL EMPOWERMENT
At the core of our company lies our people. We operate with a profound understanding of our impact on, support for, and contribution to the sector and society at large. We cultivate a diverse and inclusive workplace environment, ensuring the safety and well-being of our employees and transport partners through nurturing and supportive relationships.
The Best Employer in the industry in 2023
In 2023, we proudly earned the title of Best Employer in the TSL industry. This recognition serves as validation that our efforts to prioritize our employees are both meaningful and impactful, evident not only internally but also externally. This accolade serves as a powerful motivator for us to persist in our endeavors and consistently place people at the forefront of our operations.
People have always been at the core of our activities. Our company's strategy prioritizes the needs of all stakeholders. We aspire to be the employer of choice, committed to providing the best experience for our employees and partners.
Work at Rohlig SUUS Logistics
At Rohlig SUUS Logistics, we're cultivating an organizational culture centered around comprehensive development and collaborative innovation. Continuous growth is ingrained in our ethical values, recognizing that with a skilled and dedicated team, we can surpass market standards. At SUUS, everyone has equal opportunities for professional advancement.
📽 Explore our vision for the Office of the Future.
We are committed to initiatives that prioritize the holistic well-being of our employees, ensuring that everyone at SUUS feels supported and valued. In the months ahead, our focus is on developing and implementing a diversity policy that caters to the needs of all groups within our company.
Programs and projects for our employees
We strive to tailor our employee benefits and programs to meet their evolving needs, regularly reviewing our offerings to ensure relevance. Our comprehensive package includes Medicover private medical care, life insurance, and subsidies for sports cards. Additionally, we provide various programs and training sessions to support our employees' physical fitness and mental well-being.
SUUS operates the well-being program, which takes a holistic approach to addressing human needs. It focuses on supporting mental resilience, nurturing a healthy mind and body, and providing psychoeducation on self-care and supporting others. The program aims to enhance employee health, working conditions, and job satisfaction. It includes manager training to recognize signs of mental distress in employees. Additionally, an 8-week MBSR stress reduction course is available. Each employee also has access to free and anonymous psychological support through the HearMe platform, offering assistance from specialists across various fields, along with free materials and webinars.
SUUS Active is a program that encourages employees to prioritize their health through participation in various sports competitions, gym classes, yoga, dancing, as well as marches and walks. Any employee who has created an account in the WorkSmile application and joined the challenge implemented by ROHLIG SUUS Logistics can participate in the program.
As a family-oriented company, we understand the importance of family, which is why we offer several programs to support SUUS parents. One of our longstanding initiatives is the 'Mom Returns to Work' program, designed for expecting mothers. Participants receive a comprehensive folder containing all necessary documents related to childbirth and maternity leave, along with a calendar to assist with navigating these formalities. Additionally, each newborn member of the SUUS community receives a small gift, affectionately named the Whisbear as part of their layette. Upon returning from maternity leave, employees are welcomed back with a gift and offered training sessions to help them balance work with their role as a parent. We facilitate a smooth and comfortable transition back to work by gradually increasing working hours.
We prioritize mutual understanding and a positive work atmosphere. By being aware of the responsibilities of departments collaborating with us, we enhance the efficiency and quality of our services. Understanding the daily challenges our colleagues face allows us to better plan our own work and set more realistic expectations. Processes such as planning, loading, unloading, collections, and deliveries are intricate and require dedicated efforts from dispatchers, drivers, and customer service specialists who maintain constant communication with our customers. From August to November 2022, we launched the 'Know, Understand, Respect' project. This initiative aimed to foster an understanding of how the work conducted by the Customer Service and Driver Service Department impacts other departments and to familiarize ourselves with the specific tasks of each department.
We're cultivating an organizational culture centered around comprehensive development and collaborative innovation. Continuous growth is ingrained in our ethical principles. With a skilled and dedicated team, we consistently surpass market expectations. At SUUS, we ensure equal opportunities for all members to advance professionally.
WAYS OF WORKING" is a program designed to enhance employee well-being, foster better collaboration, streamline communication, and explore and utilize new functionalities of everyday work tools. Our aim is to improve the overall work experience at SUUS, making it more efficient, comfortable, and enjoyable for all.
Cooperation with drivers and carriers
The backbone of our domestic and international transportation services lies in the dedicated drivers and carriers with whom we collaborate. The satisfaction of end-users, with whom they directly interact, hinges on their performance.
We regard drivers and carriers as integral parts of our team, extending to them a comprehensive benefits package.
Logistics of Value
Logistics of Value is a driving force for business and community. At Rohlig SUUS Logistics, we uphold responsibility not only within our own operations but also across the entire value chain. We recognize that collaborating with our suppliers to tackle social and environmental issues is crucial for sustaining a robust business model. Our commitment to Environmental, Social, and Governance (ESG) principles is evident in our daily practices, where we integrate them seamlessly to deliver tangible value.
Quality service is a paramount for us
We prioritize customer satisfaction, driven by our core values of partnership, continuous improvement, and staying ahead of the curve. Our ongoing commitment to enhancing service quality encompasses timely deliveries and ensuring utmost security throughout the process.
To better understand and address customer needs, we conduct NPS surveys to gauge their experience. This invaluable feedback helps us identify areas for improvement and any issues affecting customer satisfaction. For customers who rate us below 7 in the NPS survey, we proactively reach out to address their concerns and resolve any issues promptly.
At Rohlig SUUS Logistics, ethical conduct forms the foundation of our operations. We prioritize partnership and collaboration built on mutual trust and honesty. Upholding the highest standards across the entire value chain is of utmost importance to us, ensuring integrity and reliability in all our endeavors.
Ethics in Business
At ROHLIG SUUS Logistics S.A., we recognize the pivotal role our employees, customers, and business partners play in the advancement of our logistics solutions. With this understanding, we uphold a shared commitment to ethical values as the cornerstone of fostering strong relationships and achieving mutual objectives. To ensure adherence to these principles, we have implemented comprehensive rules and initiated business ethics training programs.
We firmly believe that successful business relationships are built upon mutual trust and honesty. These principles serve as the cornerstone of our operations, guiding us in fostering strong and enduring partnerships.
SUUStainability
Report 2024
Piotr Iwo Chmielewski
CEO
We prioritize sustainable development not only for the benefit of our customers and business partners but also for ourselves and our team. As a family company, it's especially important for us to ensure that SUUS grows sustainably and that our impact on the environment and society remains as positive as possible.