Check the new Visibility module in the Customer Portal. The new option will allow tracking of the current status of orders and the physical location of product shipments. With real-time information, decision-making and shipment management is easier.

The Visibility module is available after logging into the Portal in the top menu.

Visibility module capabilities:

• Quick information about unusual events in transportation – a system of in-app alerts and email notifications to help you manage any situation fast
• Option for the recipient to change the shipment delivery date – greater convenience for the recipient and lower costs associated with failed deliveries
• A quick view of details and list of orders with current statuses of all shipments in one place.
• Easier submission of complaints – directly from the Visibility module
• Real-time status tracking – thanks to the link between the Customer Portal and the SUUS Driver Mobile App
• Presentation of milestones for each service with ETA dates

The Visibility module also works on mobile devices and in English.

Also check out the recent novelties:

• Possibility of pricing international general cargo shipments on your own (Pricing module in the top menu after logging into the Portal)
• Complaints module – thanks to which– all without the need to print documents – you will file a complaint faster, view the statuses of your complaints and use the online damage calculation (Complaints module in the top menu after logging into the Portal)
• Self-service module – is the option to change the delivery date after it has been ordered by both the shipper and the receiver